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FAQ

  1. What is Unique Kulture Designer Fashion? Unique Kulture Designer Fashion is an online store offering a curated collection of high-quality and unique fashion pieces from renowned designers. We strive to provide our customers with exclusive and stylish clothing and accessories that reflect their individuality and personal style.

  2. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. During the checkout process, you will be able to see the available shipping options for your location.

  3. How can I track my order? Once your order is shipped, we will send you a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package on our website or through the carrier's tracking system.

  4. What payment methods do you accept? We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment gateways. We prioritize the security of your personal information and use encrypted connections for all transactions.

  5. Can I return or exchange a product? Yes, we have a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return the item within 30 days of receipt for a refund or exchange. Please note that certain conditions apply, and the item must be in its original condition with tags attached. For more details, please refer to our Returns and Exchanges policy.

  6. How do I contact customer support? If you have any questions, concerns, or need assistance, our dedicated customer support team is here to help. You can reach us through the "Contact Us" page on our website, where you will find a contact form and our email address. We strive to respond to all inquiries within 24 hours.

  7. Do you offer size guides? Yes, we provide detailed size charts for each product to help you choose the right size. We recommend referring to the size chart specific to the item you are interested in, as sizing may vary between different designers and brands.

  8. Are the products on your website authentic? Absolutely! At Unique Kulture Designer Fashion, we take pride in offering only authentic products from reputable designers. We have direct partnerships with the brands we feature, ensuring the authenticity and quality of each item.

  9. Can I cancel or modify my order? We understand that circumstances may change, and you may need to cancel or modify your order. Please reach out to our customer support team as soon as possible with your request, and we will do our best to accommodate you. However, please note that once an order has been shipped, it cannot be canceled or modified.

  10. How can I stay updated on new arrivals and promotions? To stay informed about our latest arrivals, exclusive offers, and promotions, we encourage you to subscribe to our newsletter. Simply enter your email address in the subscription box at the bottom of our website, and you'll receive regular updates straight to your inbox.