Return Policy

Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must meet all of the following conditions:

  • Be in the exact condition it was received (unworn, unused, with tags, and in its original packaging).

  • Include the receipt or proof of purchase.

Restocking Fee

All approved returns are subject to a 25% restocking fee, which will be deducted from your refund amount.

How to Start a Return

  1. Contact us at support@unique-kulture.com within 7 days of receiving your item.

  2. Wait for approval and instructions. Items sent back without prior authorization will not be accepted.

  3. Once approved, you will receive a prepaid shipping label (the cost of which will also be deducted from your refund).

Note: Returns must be shipped to the following address:
[INSERT RETURN ADDRESS]
2926 Victoria Circle, Macon, GA 31204

Non-Returnable Items

The following items are not eligible for return:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalized products

  • Personal care items (e.g., beauty products)

  • Hazardous materials or flammable liquids/gases

  • Sale items or gift cards

Damages and Issues

Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and provide a resolution.

Refunds

Refunds will only be issued after we have received and inspected the returned item. If approved:

  • Refunds will be processed within 15 business days, minus the restocking fee and shipping costs.

  • If more than 15 business days have passed since approval and you haven’t received your refund, contact us at support@unique-kulture.com