Return Policy

We have a 7 day return policy, which means you have 7days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@unique-kulture.com. Please note that returns will need to be sent to the following address: 2926 Victoria Circle Macon Ga 31204

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@unique-kulture.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges

 

 All Sales Final:  We take immense pride in our meticulously curated collection, which reflects the essence of our unique brand. This occasionally involves collaborations with third-party vendors to offer a diverse range of products. Please note   once an item has been purchased from our store, it becomes irrevocable and cannot be canceled. Our commitment to swift order processing and timely deliveries necessitates this policy, allowing us to maintain the highest standard of service.

. Exchange Limitations: Unfortunately, we are unable to accommodate exchanges for any of our products, especially those sourced from third-party vendors. This policy has been put in place to ensure that each item retains its authenticity and stays true to our brand identity.

. Informed Decision-Making: We encourage you to thoroughly review the detailed product descriptions and high-quality images provided for each item. This will enable you to make well-informed decisions that align perfectly with your refined preferences. Our dedicated team is committed to furnishing you with accurate information, thereby enhancing your confidence prior to completing your purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@unique-kulture.com.